Frequently Asked Questions

You only pay a low fixed price per warehouse per year for the use of DCT. If you need a timeslot management system for multiple warehouses, please contact us for a tailor-made proposal.

Yes, DCT can be customized to individual needs for a fee. Third party systems can easily be connected to exchange data via optionally available REST APIs. Contact us for the available options.

A DCT environment can be set up within one working day. We configure the environment together with you to ensure that the application meets your requirements and needs. An important thing to note is that this will be free of charge.

DCT is accessible through a secure connection (HTTPS) via a central portal (customer.dctransportplanner.com) or one of your own URL’s. This HTTPS connection is used worldwide by, for example, banks, governments and security services. The connection is encrypted via a crypto key and uses an SSL certificate from a trusted and internationally recognized certification authority (CA).

DCT's infrastructure includes web servers, database systems and network components. These are redundant with automatic failover. Therefore, everything is double or even triple secured. In the unlikely event that something goes wrong, a backup system is automatically unnoticeably activated. This enables us to guarantee an availability of DCT of > 99.9%.

DCT is constantly being expanded and updated. These updates take place during the night, as this will minimize the inconvenience. We always announce major maintenance in advance. Therefore, the stability and reliability of our business software are not compromised.